ServiceRCx+

Terms & Conditions

I understand, acknowledge, and agree to the following Terms and Conditions, which form a part of the application form for my participation in the Service RCx+ Program (“Program”).
I understand the Program is available to all eligible Southern California Gas Company (“SoCalGas”) commercial customers that hold an active service account with an active SoCalGas meter and service address located within San Bernardino County, Orange County and Riverside County and use more than 50,000 therms annually.
I understand the Program, including the application requirements, as well as individual energy efficiency products, measures, or equipment (“Equipment”) offered as part of this Program, may be modified, or terminated at any time without prior notice. Any information, results, and reports regarding your participation in the program may be made available to the California Public Utilities Commission (“CPUC”).
I understand the Program including these Terms and Conditions may be revised at any time without notice. In such an instance, unless otherwise prohibited under applicable law (including any CPUC order or directive), signed applications will be processed to completion under the Terms and Conditions in effect of the date of such signed application.
I understand the Program may end sooner than December 31, 2027 if allocated funds are depleted. Equipment purchases and installations made prior to or after this specified term do not qualify for services. Program funds are limited. All applications are processed on a first-come, first-served basis, upon receipt, until funds are no longer available. I understand services are determined by the date the application is received. INCOMPLETE and INCORRECT APPLICATIONS CANNOT BE PROCESSED. Resubmitted applications are processed on a first-come, first-served basis upon the new receipt date.
I have not received a rebate(s), incentive(s), and/or service(s) for the same Equipment from any other California Investor-Owned Utility (IOU), states or local third-party energy efficiency program funded by the Public Purpose Program Surcharge (PPPS). I cannot receive a rebate(s), incentive(s) and/or service(s)for the same Equipment from more than one California IOU participating in this Program or any other third-party programs offering rebates, financing, and/or other incentives funded by the CPUC. I understand that I cannot receive a rebate(s), incentive(s) and/or service(s) for any Equipment for which I have received a rebate(s), incentive(s) and/or service(s) from SoCalGas within five (5) years prior to the application date. Equipment receiving a SoCalGas rebate(s) or incentive(s) at the point-of-sale, as an instant markdown, through a Regional Energy Network or Home Upgrade Program, or through a manufacturer/ distributor, do not qualify for a mail-in or online rebate(s), incentive(s), and/or service(s).
I certify the installed qualifying Equipment in accordance with all applicable federal, state, county, city and local laws, rules, and regulations, including building codes, homeowner’s association (if applicable), manufacturer’s specifications, and permitting requirements. If a contractor performed the installation or improvement, the contractor holds the appropriate license for the work performed.
I understand Veolia is a SoCalGas authorized contractor responsible for implementing the Program through December 31, 2027. I understand that the installation of the Equipment may require Veoliaand/or its authorized subcontractors to enter my facility. I agree to permit Veoliaand its authorized subcontractors to: (1) Review completed and signed application; (2) Install qualify Equipment; and (3) Verify installation of Equipment at my facility, as applicable.
I understand neither SoCalGas nor Veolia shall have: (1) Any obligation to maintain, remove, or perform any work whatsoever on the installed Equipment; or (2) Any liability arising from a contractor’s installation of the applicable Equipment or its failure to perform, for failure of the Equipment to function, for any damage to my premises caused by the contractor, or for any damages to property or injuries to persons caused by the Equipment.
I understand all Projects are subject to evaluation studies of Equipment by and/or Program measurement by external contractors appointed by the CPUC. These studies are used to analyze and improve Program performance. I agree to participate by responding to inquiries from these contractors in a timely manner.
I will allow, if requested, a representative from SoCalGas,Veolia, the CPUC, and/or any authorized third-party reasonable access to the property where the Equipment is located to verify the installed Equipment. I understand that SoCalGas, Veolia, CPUC and/or any authorized third party may contact the qualifying Equipment vendor and/or installer to verify purchase and/or installation of the Equipment and may provide my name and/or address to complete this verification. I understand this inspection is for the purpose of determining that the installed Equipment meets all Program requirements. I understand that rebate(s) and/or incentive(s) applications that are submitted to SoCalGas may be randomly selected for inspection to ensure Program and quality control compliance, and that a virtual video or in-person inspection may be requested and Geo-Tagged photos to verify the installation of the Equipment.

I acknowledge that I have been notified of SoCalGas’s California Consumer Privacy Act (CCPA) Policy. Personal information may be solicited; visit socalgas.com/CCPA to review SoCalGas’s CCPA Notice at Collection.
Customer Affidavit Statement per Resolution E-5115: I represent that I hereby certify that I am authorized to make this declaration as the Customer or as an authorized representative of the Customer. I certify that the existing equipment being replaced is in operating condition to the best of my knowledge. I acknowledge that misrepresentation will result in a rejection of all, or part of the project and that the Customer may be required to return the incentives associated with this project. I further acknowledge that misrepresentation will result in future projects submitted by the Customer being subjected to additional scrutiny and may result in Customer probation or suspension from current and future incentive programs.
HVAC WORKFORCE STANDARD QUALIFICATION REQUIREMENTS. Pursuant to CPUC Decision (D.)18-10-008, starting July 01, 2019, I represent that if my project involves the installation, modification or maintenance of non-residential heating, ventilation, and air conditioning (HVAC) measures, that such project has been (or, will be, upon completion) installed by technicians each of whom has one of the following criteria; (1) Completed a California or federal accredited HVAC apprenticeship; (2) Is currently enrolled in a California or federal accredited HVAC apprenticeship; (3) Completed at least five (5) years of work experience at the journey level as defined by the California Department of Industrial Relations definition (Title 8, Section 205, of the California Code of Regulations), passed a practical and written HVAC system installation competency test, AND received credentialed training specific to the installation of technology being installed; or (4) Holds a C-20 HVAC contractor license from California State Contractor’s Licensing Board. Prior to any of such measures being installed, modified, or maintained, each technician rendering such work has provided (or will provide) their applicable qualification documentation for HVAC Measure Installation Qualification, which must be included in the application form.
I agree that the selection of Equipment, selection of contractor, manufacturer, dealer, supplier and/or installer, and purchase, installation and ownership and maintenance of (including work performed and services rendered with respect to) the Equipment referenced in this application package are my sole responsibility, that SoCalGas makes no representation, qualification, endorsement or guarantee about any of the foregoing, and that the contractor, manufacturer, dealer, supplier or installer of such Equipment and measures is not an agent or representative of SoCalGas.SoCalGas makes no warranty, whether express or implied, including the implied warranty of merchantability or fitness for a particular purpose, use or application of the Equipment or energy efficiency measures related thereto, and SoCalGas expressly disclaims such warranty. I acknowledge that I am not obligated to purchase any additional goods or services offered by any such contractor due to my choice to participate in this Program. I understand that my reliance on warranties is limited to any warranties that may arise from or be provided by contractors or vendors providing goods or performing services in connection with Equipment. SoCalGas is not responsible for assuring the design, engineering, or construction of the facility or installation of the Equipment are proper or comply with any particular laws (including patent laws), codes, or industry standards. SoCalGas does not make any representations of any kind regarding the results to be achieved by the Equipment or the adequacy, safety, reliability, and/or efficiency of such Equipment.
I agree that SoCalGas has no liability whatsoever concerning: (1) The quality, safety, performance or other aspect of any design, system, energy efficiency Equipment installed pursuant to the Program and/or installation of the Equipment, including their fitness for any purpose; (2) The estimated energy savings of the Equipment; (3) The workmanship of any third parties; (4) The installation of use of the Equipment including, but not limited to, effects on indoor pollutants; and (5) Any other matter with respect to the Program.
I waive any and all claims against SoCalGas, its parent company, affiliate companies, directors, officers, employees, or agents (collectively, “SoCalGas Parties”), arising out of activities conducted by or on behalf of SoCalGas in connection with my application for any rebate(s), incentive(s), and/or service(s) under the Program. Without limiting any of the foregoing, to the maximum extent permitted under applicable law, none of the SoCalGas Parties, Veolia nor any of their respective affiliates shall be liable to me or any other parties for any types of damages, whether direct or indirect, special, consequential, exemplary, reliance, punitive or incidental damages, including damages for loss of use, regardless of the theory of recovery, whether in contract, indemnity, warranty, strict liability or tort, including negligence of any kind, caused by, in connection with, or arising from any activities associated with this Program. To the maximum extent permitted under applicable law, I agree to indemnify the SoCalGas parties against all loss, damage, expense, fees, costs, and liability arising from any claims related to the use of any equipment installed or services performed during the installation or maintenance of such equipment referred to in my application for any rebate(s) or incentive(s) under the program.

Veolia North America ("Veolia") is a SoCalGas authorized contractor responsible for implementing this program through 12/31/2027.

The Service RCx+ Program is funded by California utility customers and administered by Southern California Gas Company (SoCalGas) under the auspices of the California Public Utilities Commission, through a contract awarded to Veolia. Program funds, including any funds utilized for rebates or incentives, will be allocated on a first-come, first-served basis until such funds are no longer available. This program may be modified or terminated without prior notice. Customers who choose to participate in this program are not obligated to purchase any additional goods or services offered by Veolia or any other third party. The selection, purchase, and ownership of goods and/or services are the sole responsibility of customer. SoCalGas makes no warranty, whether express or implied, including the warranty of merchantability or fitness for a particular purpose, of goods or services selected by customer. SoCalGas does not endorse, qualify, or guarantee the work of Veolia or any other third party. Eligibility requirements apply; see the program conditions for details.